Step 1. Click on the menu bar on the top right of the screen and select the Discipline module.

Step 2. Click on the option Filter By option and select the pending complaints ,a list will be shown.

Step 3. Select the complaint for which you have to take the action and click on add comment option.

Step 4. Now click on the Close complaint option on the top of the screen.

Step 5. A new screen will show.Fill the required details and click on the save action option in the bottom.